TERMS AND CONDITIONS
Welcome to the Green Mountain Falls Lodge!
In order to guarantee you a pleasant stay, please see below our Terms and Conditions.
Reservation and Payment
Reservations are Non-refundable and Non-changeable. However, if you have booked directly with us in the event of extenuating circumstances, we do our best to work with you to welcome you for other dates, when possible.
We will confirm your reservation by sending you a confirmation email to the email address provided by you during the booking process.
Method of Payment
We accept all major credit cards and debit cards. We accept checks only for bookings one month or more before arrival, these are processed electronically.
Reservation Change or Cancel
We understand that sometimes you are prevented to take your break. Reservations are not refundable nor are they changeable. However, if you have booked with us directly and extenuating circumstances arise, please contact us at the earliest opportunity. Although refund is not possible, we will do our best to work with you to reaccommodate you for other available dates.
No Show
No refund or change will be possible for any no-show reservations.
Dog and Fish-friendly
We welcome housebroken dogs at the Lodge. There is a $50 pet fee per dog that applies for the duration of your stay. Dogs are accepted under the following terms and conditions:
1 – Dogs must be leashed at all times while on the property.
2 – Dogs must be cleaned up after.
3 – Dogs must not be left unattended in the unit at any time.
Please be sure to observe this for the consideration of other lodge guests during your stay. If your dog is unable to enjoy its vacation with you and the need arises for you to leave your dog unattended, please arrange for a responsible dog-sitter in advance.
The pet fee will be waived for one (1) service dog in your unit upon presentation of the prescription or authorization from your doctor.
We do not allow cats under any circumstances due to allergy issues for our guests.
Fish are always welcome and provided accommodation and fresh water free of charge. Other pet types such as birds, reptiles, or other animals are considered upon request.
Check-in & Check-out
Check-in time is 4:00 PM
Check-out time is 10:00 AM
Upon request and subject to availability we endeavour to provide you with an early check-in or a late check-out, up to two hours free of charge. Subject to availability, we also provide upon request earlier check in or later check at a cost of $25 per hour after the two free hours. This is subject to availability and confirmed on the day of arrival or departure.
Unit Access
We utilize electronic door locks. Your personal code for access to your room will be sent via email to you on your day of arrival shortly before check in time along with instructions on accessing your room.
Quiet Time
We want each of our guests to enjoy a quiet and peaceful time while staying with us. To this end we ask that you observe a quiet period from 10 PM to 8 AM daily and that you minimize noise outside of these hours so the lodge can be a place of rest for all our guests. In the event you or your guests cause an unreasonable disturbance to others, one warning will be given to you to reduce noise. If this warning is not followed, you will forfeit all advance deposits and must leave the property. The Green Mountain Falls Lodge reserves the right to evict a guest without a warning if the circumstances warrant.
Housekeeping
Our housekeeping staff works diligently to prepare each unit for your arrival. Daily housekeeping is not currently offered. However, we are happy to provide bed linens, bath towels, trash disposal or other services upon request during your stay. We provide same day service for all requests provided by 12:00 and next day service for all requests after 12:00.
Basic cleaning of your unit upon departure is included in the rate. Damage charges will be applied to your credit card in the event that excessive cleaning is needed following your departure.
Smoking
No indoor smoking is allowed of cigarettes or any lit products. Vaping is the only smoking allowed indoors. There is a $250 fine for smoking in a room. Smoking is allowed on the patio outside your room and only there. Please have your doors and windows closed if smoking on the patio. We are a 420 friendly property OUTSIDE ONLY. Smoking weed is legal in Colorado and allowed though only outside and only in your private deck area.
Long term stays
Long term stays are allowed. Please contact us for details and rates.
These Terms and Conditions apply to reservations made through www.gmflodge.com
Guests who book via online travel agents or other third parties are advised to contact their booking provider for information on their policies and for assistance.
Reservations made through other sources may be subject to different cancellation and change policies.